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Terms of Service

Clear Guidelines for a Seamless Shopping Experience

1. General Information

  • Company Details:
    "These Terms of Service (TOS) apply to all purchases made on [AzizaCollection] ([Website-URL]), operated by [Company Name], located at [Address, Trade License Number, Tax ID if applicable]."

  • Notice:
    "By using this website and placing an order, you agree to these terms and conditions."

2. Order Process

  • Order Completion:
    "Orders can be placed through the shopping cart and checkout process. An order becomes binding once payment is successfully completed."

  • Cancellation Policy:
    "Orders can only be canceled under specific circumstances, such as incorrect delivery or unavailability of the product. Please contact our customer service for assistance."

3. Pricing and Payment

  • Prices:
    "All prices are listed in [AED] and do not include shipping fees or potential customs duties."

  • Payment Methods:
    "We accept [e.g., credit cards, PayPal, Apple Pay]."

  • Additional Costs:
    "For international orders, customs duties or taxes may apply and are the responsibility of the customer."

4. Shipping and Delivery

  • Delivery Details:
    "We deliver within the UAE and internationally. For delivery times and costs, please refer to our [Shipping Policy]."

  • Responsibility:
    "Please ensure that all delivery information provided is accurate. We are not liable for undelivered packages due to incorrect addresses."

5. Returns and Refunds

  • Return Policy:
    "We accept returns within 7 days of receiving your order, provided the item is in its original condition, unworn, and with all tags attached."

  • Exceptions:
    "Returns are not accepted for items that show visible signs of wear, stains, or damage caused by improper use."

  • Refunds:
    "Shipping fees are non-refundable. Refunds will be issued after the returned items have been inspected and approved."

6. Warranty and Liability

  • Warranty:
    "In case of defective or incorrectly delivered products, you are entitled to a repair, replacement, or refund in accordance with applicable laws."

  • Liability Exclusions:
    "We are not liable for indirect damages or losses arising from the use of our website or products, to the extent permitted by law."

7. Privacy

  • Privacy Policy:
    "Details about how we process your personal data can be found in our [Privacy Policy]."

8. Changes to Terms

  • These Terms of Service may be updated at any time. Changes will apply to future orders as of the date they are published on our website.

9. Governing Law and Jurisdiction

  • Applicable Law:
    "These terms are governed by the laws of the United Arab Emirates."

10. Contact Information

  • For any questions regarding these Terms of Service, please contact us at here 

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